About Direct Support

Our jargon-free and caring outsourced IT support is delivered by Direct Support's efficient, indispensable IT support team based in the UK.   We offer a range of contractual and chargeable services covering Microsoft Windows, Mac OS, Microsoft Server and cloud services such as Microsoft 365.  Please contact us for more information and a personalised support package.

Our Cloud Migration services help your business transition to the cloud smoothly and efficiently. We will assess your current systems, design a migration plan, and implement the solution to ensure a seamless transition.  Direct Support have partnered with Microsoft 365 to provide easy to use, industry standard, solutions for our clients. We recommend backing up all Microsoft 365 data to a third party cloud backup company to ensure data is recoverable should the worst happen.  We use Veeam 365 to secure Microsoft 365 data.

Direct Support offer conference and meeting room AV fitouts based on Logitech AV solutions.  We have a vast experience with the Logitech range of AV solutions from the Logitech Group through to the Logitech Rally Plus. Using the Logitech Tap and NUK solution, each room has a built in MS Teams account, meaning that meetings can be booked in a room just by inviting the room through Outlook.  Laptops can easily connect to the Logitech Tap so that you can present to your audience.

It has never been more important to ensure your IT systems are secure. At Direct Support we offer advice, and a range of services and solutions to help secure your IT environment.  Our services include, among others.

Guiding clients through the UK Governments Cyber Essentials and Cyber Essentials Plus schemes.

Installing SonicWALL firewalls, with security service subscriptions, at the edge of your office networks.

ESET Endpoint Protection to safeguard your laptops and other devices from viruses and malware.

Heimdal Patch Management to ensure your device OS and software are always up to date, preventing hackers and scammers taking advantage of issues with your software.

Direct Support partners with industry leading hardware manufacturers including, HP, Lenovo, Dell, SonicWALL, Ubiquiti, Logitech and Netgear.  We are always happy to quote for supplying these brands and others to our clients.

When you have selected your new equipment Direct Support can configure this to your requirements prior to delivering it to you. 

Direct Support offers a full range of data and AV cabling services.  We can install, certify and maintain Category 5e, 6, 6A and fibre optic OM4 and OM5 cabling as well as audio and video cabling.  

In addition to data cabling we also provide server room services including, fitout, supply of racks and APC UPS systems, auditing and general reorganisation and tidying up.

Please contact us to discuss any projects you need help with.

Direct Support partners with Ubiquiti to provide secure and cost effective Wi-Fi for your office.  Contact us for more information, or to arrange a site survey.

Direct Support partner with Hikvision to provide world class surveillance of your premises. With Hikvision you are in complete control having the ability to view live and recorded images from a computer or your phone.  Cloud backups can be implemented to ensure complete security of your site. 

Please contact us to discuss any projects you need help with.